FAQ
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Will the weather affect my holiday?
What if I can't get to the cottage due to poor weather?
What day do Christmas and New Year bookings run from?
Which cottages have good views?
I have allergies - how do I find out if a cottage is suitable for me?
Where exactly is my cottage?
Short breaks - the holiday I want crosses price bands - what price will it be?
I've left something at the cottage - can it be returned to me?
Can we bring our dog with us?
Car access - is it difficult for any of the cottages?
What will you do with personal details I give you?
Are there supermarkets nearby?
I’m visiting from the Netherlands – are the Yorkshire Dales near Hull ferry port?
We would like a holiday cottage next week. Is there a discount for last-minute bookings?
I want to book a cottage a long way in advance. How far ahead can I book?
Problems - what do we do if something unexpected occurs?
Terms and Conditions of Rental - what are they?
Cancellation - what happens if I need to cancel my holiday?
Changing the Holiday - what happens if we want to make changes to our holiday?
Short Breaks - can I book a short/weekend break?
Arrival and Departure - what time can we arrive and when do we have to leave?
I can't or don't want to book online - can I reserve a holiday any other way?
Payment - how can we pay for our holiday?
Price - how much will my holiday cottage cost?
Fuel and Power - are they included in the holiday price?
Linen - what is provided?
Children – what facilities are there for my young child?
Furnishings and Equipment - will our cottage contain everything we need?
Standards - what can we expect and how are they maintained?
 
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