Cancellation - what happens if I need to cancel my holiday?
In the event that you have to cancel your holiday, we shall try to relet it for you. If it is relet, monies received by Cat Hole Cottages for the relet holiday, less the deposit, booking fee and any extras already paid by the holidaymaker, will be refunded to the holidaymaker within 2 weeks after the relet holiday has taken place. If we are unable to relet, all monies paid will be forfeited to the Agent/Cottage Owner. Further details of our Cancellation Policy are available in Section 4 of our Terms and Conditions of Rental. Please note that once your holiday is booked and a deposit paid, the deposit and booking fee are non-refundable under all circumstances.
We cannot stress enough how important it is to take out suitable insurance as soon as your booking is made, which covers you against unforeseen cancellation, inability to reach your cottage due to the weather, change in circumstances and generally anything that might stop you from being able to take your holiday.
Hello! I’m Judith Dower and I own Cat Hole Cottages.
I am a dog owner myself and I know how frustrating it can be to find a pet friendly accommodation.